Πρακτικη Ασκηση 1st LEvel Support Agent

  • DNHOST IKE
Αίτηση

25/09/2023 - ΕΝΕΡΓΗ

Ευμολπιδών 23, Αθήνα 118 54, Ελλάδα

Associate's (ΙΕΚ)

Πλήρης απασχόληση, Πρακτική

Έτη Εμπειρίας: Κανένα

Εβδομάδ. Ώρες:

  • Περιγραφή

    We are looking for a 1st Level Support Agent with knowledge and passion for helping customers succeed. We will provide the agent with all the necessary training and education in order to obtain high-demand in the IT industry such as customer service & technical support skills.

    Job Description:
    Technical support via phone & email for domain name, web hosting & email services
    Installation & support for SSL certificates
    Organizing and executing daily tasks (customer support & problem solving)
    Maintaining high standards for customer satisfaction

    Responsibilities:
    Customer service/technical support prior experience
    Insightful thinking, willing to work and develop his/her career
    High sense of responsibility, consistency & attention to personal data protection management.
    Good to know in the field (internet, web hosting, ssl certificates).

  • Απαιτούμενες γνώσεις

    Qualifications:
    Excellent communication skills (written & verbal) in English & Greek
    Excellent knowledge of MS Office (Excel, Word) & PC skills.
    Customer centric attitude
    Dynamic & kind personality
    Team spirit

    Language skills:
    Excellent command of Greek (written & spoken)
    Proficiency level of English (written & spoken)

  • Επιπλέον πληροφορίες

  • Eπικοινωνία

    - DNHOST , 210 953 6767- https://dnhost.gr