1st level Support

  • DNHOST IKE
Αίτηση

25/09/2023 - ΕΝΕΡΓΗ

Ευμολπιδών 23, Αθήνα 118 54, Ελλάδα

Associate's (ΙΕΚ)

Πλήρης απασχόληση

Έτη Εμπειρίας: 1-3

Εβδομάδ. Ώρες: 40

800

  • Περιγραφή




    1st Level Support Agent

    DNHOST is looking for a highly motivated candidate to join our growing team and contribute to the further improvement of our services! We will provide all the necessary training and education in order to obtain high-demand in the IT industry such as customer service & technical support skills. This position is for IN-HOUSE - not remote.


    Responsibilities:
    Technical support via phone & email for domain name, web hosting & email services
    Customer service/technical support.
    Managing (issue/reissue) of customer’s SSL Certificates.
    Problem solving and technical support at 1st level (via phone/ticket /chat).


    Qualifications:
    Excellent communication skills (written & verbal) in English & Greek
    Excellent knowledge of MS Office (Excel, Word) & PC skills.
    Customer centric attitude
    Dynamic & kind personality
    Team spirit.
    Good to know :
    Good to know in the field (internet, web hosting, ssl certificates).
    Apache / NginX, MySQL, DNS, FTP


    Language skills:
    Excellent command of Greek (written & spoken)
    Proficiency level of English (written & spoken)


    The company provides:
    Competitive, fixed salary
    Pleasant, easily accessible work environment
    Continuous training and development opportunities
    Free coffees and beverages

    Location:
    Athens - Gazi, 200 meters from the Kerameikos metro station.


    * Military Obligations must be fulfilled.
    Only candidates meeting the requirements of the position will be answered.

  • Απαιτούμενες γνώσεις

  • Επιπλέον πληροφορίες

  • Eπικοινωνία

    DNHOST , 210 953 6767- https://dnhost.gr